What they’re saying..

Comments, testimonials, picks & pans

“I’ve personally bought logos from (The) Logo Factory® multiple times. I took screen shots of every page, every logo. I analyzed and studied them. I called in with problems to test the service and escalation procedures. I called many times to get a sense of call in response. I tried to learn everything I could about what you do well… I actually think The Logo Factory is one of the better online design services out there and I know the difference”..

Jeff Kearl
Chief Marketing Officer
Logoworks
*Source – HOW Design Forum

“I’m a logo designer and I have to say, these guys do great work. Creative, well crafted, original stuff. You can get a less expensive logo somewhere else, but I would be surprised if you can get a better value than with The Logo Factory”

Michael Kern
LogoBlog.org

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Thank you for all your hard work in helping us to find a new logo. We have been working with at least two other designers over the past 2 or 3 years and had been unsuccessful in reaching a design that most people liked. Your latest design has received favorable comments all across the board..

Lori Williamason
Community Enhancement Director
City of Shafter

I do not usually take the time to write to companies unless I, like most people, have a complaint. I want to commend The Logo Factory, on your excellent customer service, your quickness with no loss of quality, and your creativity. As we become more and more hesitant to conduct business over the Internet as a result of what seems to be a standard of inadequate customer service, it has been truly a pleasure to have The Logo Factory design our logo.

Thanks again.

Jeff Bosset
Santa Barbara Computer Works

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As we are exceptionally satisfied with our logo design package from The Logo Factory, I wanted to thank you again for your professionalism and speeed exercised when we had our logo designed last year. Thank you again for your assistance. We look forward for working with you again.

Sariena Carmichael
E-Solarstorm.com

Just a small note to say thanks to you and your support team at The Logo Factory. You have done such a great job with our logo! It has been a pleasure to work with both of you from identifying the different package options to working on the fine detail with your professional artistic abilities. Somehow you captured our mess of ideas, helped us to focus and then you developed/delivered a product which we believe is world class! Your focus on customer service coupled with your artistic and creative abilities have made this process seem so easy and enjoyable.

Again thank you for your efforts.

Michael Matthew
Vice President – Health & Safety
Enersource Corporation

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It is important to me that you know what an excellent experience you provided in crafting the brand for my new company. Your designers captured my vision perfectly. TLF definitely exceeded my expectations (and they were very high). Please, let the owners of TLF know how appreciative I am of all your and your designers’s talents and efforts

All the best

Rob Stirton
NotYourDoormat.com

You guys are great…. I would like to take this opportunity and commend TLF for a great job!!! You were very helpful in directing me into our new logo and corporate identity. Keep up the good work!

Thanks,

William Beg
Portables

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We have just completed the design process of our company logo and stationary and I just wanted to send you and e-mail to let you know what a fantastic job you did for us.

When I originally entertained the idea of having our corporate image professionally designed I researched our options thoroughly. Our first instinct was to go with a local company, because we wanted a “local” feel to our design.

Back a few years ago, when I was in college, I stumbled across your site and really liked the originality in your designs. Naturally, when I began looking recently for a designer, I logged back on to see if you were still around. Needless to say, it was a sales job for me to convince my partners to give you, an Internet company from Canada, a shot. I contacted several of your past customers and without exception they praised your company.

From the beginning of the process to the end, my designer was patient and easy to work with. With our board being made up of 5 different strong willed people, with completely different creative tastes, we had a lot of revisions and changes. My designer patiently and thoroughly drafted whatever we wanted to see, giving us the impression that he really wanted us to be happy with the results. In my past experience with designers, that has never been the case.

We are now working with The Logo Factory on a website and after our phone conversation today, it appears that we will be equally impressed with your web design team.

In closing, I want you to know that we have been delighted with your staff, so much that I would feel guilty for not letting you know what a good job your people are doing. I am generally not one to gush over great service. I expect it. But when my expectations are surpassed as they have been in this case, I feel compelled to compliment the individual and company.

Thanks for a fantastic job.

Sincerely,
Scott Cunningham
Vice President
Cunningham Custom Homes, Inc.

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About a week ago, I logged onto your website and decided to employ your services in the form of a Gold Logo Design Package. Your support staff were very helpful in guiding me throughout this process. Quite honestly, I did not know what to expect in the way of service. I must say that the designer assigned to my project was extraordinary! He was extremely attentive and responsive to my needs (this guy understands customer service!). Amazingly, his artistic talents surpassed my expectations. All in all, an excellent experience. I would not hesitate to recommend The Logo Factory to others. Thanks for a great job!

Best regards,

Lawrence (Larry) Dean Shemesh
President
OPSdesign Consulting

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