Frequently asked questions

Answers to things you might like to know

Have some questions about our services, our company or the logo design process itself? Here are some frequently asked questions that we receive at the shop. You can also browse our logo design FAQ, Flash animation FAQ and logo repair FAQ for specific information about those services. To open the FAQ you’re interested in, simply click on the [+ -] characters beside it. The FAQ can be closed in the same manner.

Top Ten most frequently asked questions


Q: What is the difference between Entry level and Professional level logo packages? [+ -]
Q: Do clients selecting a higher level package get preferential treatment, or access to more experienced designers? [+ -]
Q: Are there hidden, or additional fees for revising logos during my project? [+ -]
Q: What type of files do I receive when the project is completed, and will I be able to take the CD provided to my printer? [+ -]
Q: Can I use the files that The Logo Factory supplies to use in my own website material and desktop programs? [+ -]
Q: Can I take the logo files supplied by The Logo Factory and make my own stationery? [+ -]
Q: Does The Logo Factory contract my project out to freelance designers, use logo design contests, or crowdsourcing platforms? [+ -]
Q: Does The Logo Factory offer printing services? [+ -]
Q: Can I add stationery to my logo design package (if it's not already included) once I have commenced my project? [+ -]
Q: Can I talk directly with my designer throughout my project? [+ -]

Pricing questions


Q: Does The Logo Factory supply free logo concepts as part of an RFP pitch? [+ -]
Q: What kind of payment does The Logo Factory accept? [+ -]

Questions about our company


Q: How long has The Logo Factory been in business? [+ -]
Q: Is The Logo Factory hiring designers? [+ -]
Q: Will you publish my press release on your studio blog? [+ -]
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