Logo repair TOS

3 Hour Rush logo render terms & conditions

Project scope: Our 3 Hour Rush render packages only include clean-up, rendering and formatting and do not include any design, preliminary design work or concepts. For a logo project requiring any of these design steps, please see one of our custom logo design packages,

Eligibility: Any 3 Hour Rush render project must first be assessed by our designers as to ascertain the projects suitability for a 3 hour delivery time. and The Logo Factory reserves the right to determine if a logo repair project qualifies for a 3 hour turnaround. If we cannot commit to a 3 hour turnaround, the client, at their option, may submit either a Basic or Complex logo repair project. Too, The Logo Factory reserves the right to refuse any rush logo render project if the source material (files, sketches and/or digital images) are not developed or rendered to a point that allows us to work from the submitted material. If submitted work does not qualify for a rush render project, the client, at their option, may submit a new custom logo design project. Such submittal will be treated as a new project and can be submitted in conjunction with appropriate terms and conditions.

Timing: The 3 Hour time frame listed in our rush render service refers to projects submitted before 12 noon (EST) and the delivery of preliminary designs within a 3 hour time frame after such submission For any project submitted outside business hours (9 am EST to 6 PM EST) preliminary designs will be presented to client within three hours of the start of The Logo Factory‘s next business day. For any rush render project submitted after 12 noon (EST), but within our standard business hours, preliminary logos will be presented within 3 hours of the start of next business day unless 3 hour scheduling is available. Once a 3 Hour Rush render project has been initiated by client though submission of the appropriate order forms, all monies paid for said project become non-refundable unless:

Delivery: If, for any reason, The Logo Factory fails to deliver preliminary designs within the 3 hours as listed above, we will ‘downgrade’ the project to an appropriate logo repair project (as listed in the project’s logo assessment form) and will refund the client the difference in amounts paid for a standard Basic or Complex logo repair, or;

Substitution: if, before any design work has been initiated, The Logo Factory determines that the project submitted does not qualify for a logo repair project, the client, at their option, may submit a new custom logo design project. Such submission will be treated as a new project and can be submitted in conjunction with an adjustment of pricing, appropriate terms and conditions.

Intellectual property rights: You must warrant that you have the rights to the artwork being repaired, and that use of such work, to the best of your knowledge, does not infringe on the copyright of others. As the original artwork is supplied by the client, The Logo Factory does not claim, nor can we transfer, copyright of same for any artwork created during the performance of logo rendering services. The Logo Factory reserves the right to refuse any logo repair project if we believe that said project infringes on the Copyright and/or Trademarks of other parties. See our terms and conditions for more information.